Shipping policy

At Zorento, we aim to deliver your order with care, efficiency, and reliability.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Processing may take longer during peak periods.

Shipping Time
Estimated delivery times:

Please note that delivery times may vary due to customs, weather, or carrier delays.

Shipping Fees
Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.

Order Tracking
Once your order has shipped, you will receive a tracking number via email.

Customs & Duties
International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for lost packages due to incorrect information.

Lost or Delayed Packages
If your package is delayed or lost, please contact us and we will assist you in resolving the issue.

We are committed to ensuring your order arrives safely and in a timely manner.

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